Cancellation and Refund Policy
Each service (hotel) provider has its own refund and cancellation policy, as a result, we adhere to the same. Refunds will be done only through the Original Mode of Payment.
Refund Policy -The reservations which are applicable for refund as per the cancellation policy specified in each booking will be entitled for refund (if applicable) and will be refunded within 15 working days from the date of cancellation request after the deduction of payment gateway processing charges.
Service of Hotel booking is confirmed as soon as payment is processed and we get the confirmation from respective hotel for booking made. MICE will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Dispute & Resolution Policy
In case of dispute, the customer can reach to the local office over the mail with the details. MICE will try to provide amicable solution to both the parties subject to availability of the booking. MICE Decision will be final in case of any Dispute.